CASE STUDY

Case Study

"Our website tells stories; it's steeped in the history, culture and spirit of the region. Some visitors have told us that the site was what spurred them to book their trip to the region."

Kim Burgoyne

"Our website tells stories; it's steeped in the history, culture and spirit of the region. Some visitors have told us that the site was what spurred them to book their trip to the region."

Kim Burgoyne

Take a little trip to the wild, wild west

Project: CARIBOO CHILCOTIN COAST TOURISM WEBSITE AND MANAGEMENT TOOLS

Challenge

The Cariboo Chilcotin Coast Tourism Association represents a region just south of central BC, which prides itself on its blend of unique scenery, pioneer spirit, and Canadian hospitality. They wanted a website that would attract new visitors, entice repeat visits, and increase bookings with the region’s operators.

 

 

Solution

smashLAB encouraged the organization to embrace the region’s most identifiable characteristic: its unique “old-west” mythology. The region’s historic past and opportunities for adventure were fertile ground for the project, so the website was conceptualized as a “virtual campfire” where fascinating stories and legends could be shared with potential visitors.

 

 

Result

In the two months following the relaunch of landwithoutlimits.com, site traffic increased by 60%. Although it creates a highly visual impact, the site’s built in tools simplify internal management of its members, saving time and improving workflow. “Our website tells stories; it’s steeped in the history, culture and spirit of the region,” says Kim Burgoyne, CCCTA’s executive director. “Some visitors have told us that the site was what spurred them to book their trip to the region.”

 

 

Scope

  • Research, analysis, online-positioning consultation
  • Content creation, contracting of writers, editing
  • Front-end design, Flash and database development

Key benefits

  • Compellingly differentiates the region from others
  • Content-rich presentation reaches many audiences
  • Trip planning system for visitor convenience
  • Dual-navigation system addresses audience needs

Technology

  • Content managed via shiftCMS
  • In-line Flash modules and Ajax tools
  • Member database and extensive administration area
  • Publication request system with workflow management
  • Report generation
  • Standards compliant CSS2 layout

Return on investment

  • Site traffic increase of 60% in first two months
  • Simplified internal management of members
  • Workflow improved through user request system