CASE STUDY

Balancing the prestige and excitement

Project: CRESCENT SPUR HELI-SKIING WEBSITE AND IDENTITY

Challenge

Since the eighties, Crescent Spur has delivered world-class heli-skiing to visitors from the United States, Canada, and abroad. Their desire to offer unsurpassed experiences has resulted in a high-number of repeat visitors. As such, they wanted to ensure that their identity reflected these same characteristics and values and would allow them to establish strong relationship with their clientele.

 

 

Solution

Crescent Spur’s visitors enjoy a one-of-a-kind experience, and the operation’s website reflects this. The same simple treatments utilized in the corporate identity provide a framework for great stories and images. Their site utilizes smashLAB’s shiftCMS, which allows their staff to add images, post news, and rapidly update condition reports.

 

 

Result

Not only has Crescent Spur’s site been acclaimed by its visitors, but it also received international recognition by the design publication Graphis in its 3rd Interactive Annual. Through ongoing updates to the site, Crescent Spur's operators have reduced their requirement for printed communications and have also formed closer connections with their loyal clientele with news and trip photos. Proprietor Regina Aubrey says, “The site has been an invaluable marketing tool that gives our guests a real sense of the level of service and hospitality we provide.”

Scope

  • Brand development, site architecture, and design
  • Content creation, photo gallery, and copy editing
  • Online booking and newsletter
  • Implementation of content management system

Key benefits

  • Provides up-to-date conditions and booking info
  • Presents engaging photos in rotating galleries
  • Leads visitors through all aspects of their trip
  • Downloadable brochures with important trip info

Technology

  • Content managed via shiftCMS
  • Google Earth virtual tour of terrain
  • CMS allows guides to immediately post photos and mountain conditions

Return on investment

  • Online booking reduces service and admin. costs
  • e-Newsletter reduced printed promotional costs
  • Up-to-date condition and booking info for better utility
  • Improved search engine visibility and site visits

Crescent Spur Heli-skiing

www.crescentspur.com