Here are some past articles about our digital agency, ranging from industry insights to discussion relating to our book and side projects. If you’re a writer in need of data for an article, please do contact us.
January 24, 2009
Michael Arrington
This article is courtesy of TechCrunch (view the original).
Here’s an innovative approach to defending a trademark. Vancouver, Canada based SmashLAB is an online design and marketing firm that launched in 2000. Everything was going fine, they say, until Discovery Channel launched a television show with the same name.
The problem isn’t the use of the SmashLAB name, but rather that the show is so bad that people are complaining, and that now their company “sucks by association” when people search on the name. So they’ve written one of the funnier open letters I’ve ever read, asking Discovery Channel to simply “suck less.”
Here’s the letter:
Dear Discovery Channel,
Since 2000 we’ve had a nice little design studio called smashLAB and we work hard
on it every day. People (generally) say nice things about us, and we were starting to
make a good name for ourselves.
Then along you came with your fucking awful television program with the same
fucking name. Surely you researched this before airing the program. I can only
suppose that you felt we were so small that you could just poach it. Fine enough–I
guess that’s life.
The problem is that your program seems to suck. So now when someone does a
Google search for “smashLAB”, they find endless posts about how badly “smash lab
sucks”. Great. Now we suck by association, just because you lifted our name.
We know there’s no way you’ll change your name, but maybe you could make your
show suck a little less? (We’d really appreciate it.)
Yours truly,
Eric and Eric
Two guys named Eric
(whose company used to have a fine name)
Well done, SmashLAB (the company, not the TV show).
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